Privacy Policy

Last updated: 2026

Refile("we", "us", or "our") operates this service. This Privacy Policy explains how we collect, use, and protect your information when you use Refile.

Information we collect

We collect information you provide directly to us, including:

Account information — your email address when you sign in or register.
Usage data — inspection records, renewal dates, attachments, and other content you add to the service.
Log data — IP address, browser type, pages visited, and timestamps when you access the service.

How we use your information

We use the information we collect to:

Provide, maintain, and improve the Refile service.
Send email reminders and notifications about upcoming or overdue inspections, as configured by you.
Respond to your comments and questions.
Monitor and analyse usage patterns to improve the service.
Comply with legal obligations.

Data sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service providers — third-party vendors who assist us in operating the service (e.g. hosting, email delivery, payment processing). These providers are bound by confidentiality obligations.
Legal requirements — when required by law or to protect our rights.

Data retention

We retain your data for as long as your account is active or as needed to provide the service. You may request deletion of your account and associated data at any time by contacting us.

Security

We take reasonable measures to protect your information from unauthorised access, loss, or disclosure. However, no internet transmission is completely secure and we cannot guarantee absolute security.

Cookies

We use cookies and similar technologies to maintain your session and remember your preferences. You can configure your browser to refuse cookies, but some features of the service may not function correctly.

Your rights

Depending on your location, you may have rights to access, correct, or delete your personal data, or to object to or restrict certain processing. To exercise any of these rights, contact us at hello@refileapp.com.

Children's privacy

The service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on the service. Continued use of the service after changes constitutes acceptance of the updated policy.

Contact us

If you have questions about this Privacy Policy, please email us at hello@refileapp.com.